The owner of the concrete company finally came out to inspect the job this morning. He pretty much said all the particles stuck in the sealer were our fault for not cleaning thoroughly and that they must have dropped off shelves, dryers and countertops after the laid down the sealer. (Yeah, that's why they are imbedded UNDER the sealer, right?) The paint chips and sticky spots with grass, he had warned us might not come up, so he says (He never told us this, or would I have agreed to have my floors sealed?). The dog prints, he says, are because our dog was vicious and aggressive towards them and so they were not able to tie her up while they worked with the doors open in a windstorm....Besides they had to hurry and get done before we arrived back home the following day.......(Um, OK?). The smudgy spots all over the entire floor are because we need to add a couple more layers of wax....Somehow that doesn't sound right either. And the white moisture spots that have popped up all over the house are totally out of their control and must be the fault of the builder who originally laid the concrete. UNBELIEVABLE.
He still wanted half of his payment and said they would not restrip the floors but only remove the areas containing strings, dryer lint, etc. and then smooth it out.
We were really struggling asking ourselves what the morally correct thing was to do in this situation. We realized they were out supplies and labor. The Christian in us wanted to reimburse them for at least what they invested in it, but at the same time they seemed to take no responsibility whatsoever to correct this thing.
So our appointment ended well this morning............with the guy storming out and slamming the front door.....with no plan to resolve the problems.....and no payment. Thankfully one of our son's best friends has a dad who happens to be an attorney, who offered to handle any potential repercussions. Meanwhile we are stuck with a mess for a floor. If you happen to come over for a visit please try to ignore them until we can figure out what to do next.
If you have a lot of indoor traffic and you love your floors, please tell me why. We are open to suggestions. We have had problems with wood floors being flooded in the past, and carpet just will not do. If you happen to have stained concrete or know anything about stained concrete, I would love to hear your advice on this matter. We've been given several names of companies but we are so leery now......