We decided about 3 years ago to try out cable. Apparently they were running some kind of special at the time where the service came with a "free" DVR player.We ended up cancelling after about 6 months. We just didn't use it that much. When John cancelled, he asked what we should do with the DVR player. They told him just to keep it. OK. Sounded strange to me too. We didn't really want to keep it but we didn't know what else to do with it.
So that DVR player sat on the top shelf of the guest room closet for two years, and we eventually sold it at a garage sale. We priced it at $5 and we took $1 for it.
So when we moved 2 months ago, we had to cancel our internet service too. Apparently this flagged the cable company that we still had their DVR player and we have received a couple of messages saying that if we don't return it ASAP or pay $350 they will turn us over to collections.
Long story short, after several phone conversations, and being unable to "prove" that the customer service guy told us to keep it, John finally paid the $350 yesterday. I was so upset. Not so much at John but more at the cable company, who would not back down. John is so very honest and has such integrity, he would rather pay the $350 that he doesn't feel he owes than to cause strife, be turned over to collections, have bad credit, etc. He has a good name and good credit and for good reason.
I have been so upset over this though. I can think of so many other places I would like to see $350 go than a cable company who clearly has a flawed process to wait over 2 years to collect their equipment that they told us to keep.
Since I've gotten great advice on this blog in the past, I hope somebody has some brilliant idea to help us out of this situation. It has already been charged to the credit card. Is there any getting out of it? Is there anything else we can do? Should we really have to pay this?